Terms of Service

1. Acceptance of Terms

By accessing or using InspectReports.com ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

InspectReports.com is a comprehensive home inspection software platform designed by inspectors, for inspectors. Our platform provides a complete workflow solution from initial client contact to final report delivery:

Core Platform Features

• Online Booking System: 24/7 customer booking with branded pages, service pricing, availability management, and automatic confirmations
• Appointment Management Calendar: Full calendar interface with drag-and-drop scheduling, multi-inspector support, and personal event blocking
• Built-in CRM Dashboard: Complete contact management for clients and real estate agents, property database, and relationship tracking
• Smart Contract Generation: Auto-populated contracts using templates and client data, with integrated e-signature workflows
• Real-Time Report Builder: Advanced report creation with auto-save technology, professional templates, and collaborative editing
• Interactive Report Publishing: Secure report sharing with filterable content, password protection, and branded presentation
• Photo Annotation Tools: Advanced image markup with drawing tools, arrows, circles, and detailed annotations
• White-Label Email System: Professional email communications branded under your business name
• Branded Inspector Microsites: Professional web presence to showcase your services and attract clients

Connected Workflow Integration

Our platform creates seamless connections between all aspects of your business:

• Appointments automatically flow into contract generation
• Signed contracts auto-create draft inspection reports
• CRM data populates across all platform features
• Email notifications keep all parties informed throughout the process
• Real estate agents receive interactive, filterable reports they love

3. Beta Service & Pricing

InspectReports.com is currently offered as a free beta to help home inspectors experience the full power of our platform:

Beta Program Benefits

• 6 Months Free Access: Complete access to all features without any limitations
• Unlimited Usage: No restrictions on reports, contracts, appointments, or CRM entries
• Full Feature Access: All current and new features available during beta period
• Priority Support: Direct access to our development team for feedback and assistance
• Beta User Pricing: Special consideration for pricing after beta period

Post-Beta Pricing

• Simple Pricing: $15/month for unlimited usage after beta period
• No Hidden Fees: No per-report charges, no user limits, no feature restrictions
• Cancel Anytime: No long-term contracts or commitments required
• Data Export: Full data portability if you decide to leave

Beta Period Terms

• Features may be added, enhanced, or modified based on user feedback
• Service availability may occasionally be limited for maintenance and updates
• We may request feedback and usage data to improve the platform
• Beta users will receive advance notice of any significant changes

4. User Accounts

To use the Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete information

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any laws
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service to harass, abuse, or harm others
• Violate any applicable professional standards or regulations
• Share your account credentials with others

6. User Content & Data Ownership

You retain complete ownership of all content you create and upload to InspectReports.com. This includes:

Your Owned Content

• Inspection Reports: All reports, findings, recommendations, and professional observations
• Photos & Media: All images, annotated photos, and media files uploaded to reports
• Client Data: CRM information, contact details, property records, and relationship data
• Contracts: Generated contracts, templates, and e-signature documents
• Templates & Narratives: Custom report templates and standardized content you create
• Business Information: Company branding, microsite content, and professional details

Limited Platform License

By using our Service, you grant us only the limited rights necessary to operate the platform:

• Storage & Processing: Store your content securely and process it for platform functionality
• Real-Time Auto-Save: Automatically save your work as you build reports and edit content
• Sharing & Publishing: Display your content according to your specific sharing settings and permissions
• Email Delivery: Send your branded emails and reports to clients and agents as directed
• Backup & Recovery: Create secure backups to protect your data and enable recovery
• Microsite Display: Present your content on your branded inspector microsite

Content Responsibility

As a professional inspector, you acknowledge that:

• You have the right to upload and share all content you submit
• Your inspection reports and findings reflect your professional judgment
• You comply with all applicable privacy laws when uploading client information
• You maintain appropriate permissions for photos and property documentation

7. Professional Responsibility & Standards

InspectReports.com is designed to enhance your professional practice, but you remain fully responsible for your professional work:

Inspection Standards & Accuracy

• Report Accuracy: You are solely responsible for the accuracy, completeness, and professional quality of all inspection reports
• Professional Judgment: Our platform provides tools and templates, but cannot replace your professional expertise and on-site observations
• Industry Standards: You must comply with all applicable professional standards, including ASHI, InterNACHI, or local regulations
• Licensing Requirements: Maintain all required professional licenses and certifications in your jurisdiction

Client Relationships & Communication

• Professional Communication: While our platform sends branded emails on your behalf, you remain responsible for all client communications
• Contract Terms: You are responsible for the legal terms and conditions in contracts generated through our platform
• Report Sharing: Ensure appropriate permissions before sharing reports with clients, agents, or third parties
• Privacy Compliance: Maintain client confidentiality and comply with applicable privacy regulations

Insurance & Liability

• Professional Liability: Maintain appropriate professional liability insurance coverage
• Errors & Omissions: Our platform cannot prevent professional errors or omissions in your work
• Business Operations: You remain responsible for all aspects of your inspection business operations

Platform Use Guidelines

• Use photo annotation tools responsibly to clearly communicate findings
• Ensure contract templates comply with local legal requirements
• Maintain professional standards in all content shared through your microsite
• Use CRM features in compliance with applicable data protection laws

8. Payment Terms & Billing

Beta Period (Current)

• Free Access: Complete platform access at no cost for 6 months
• No Hidden Fees: No charges for reports, appointments, contracts, or any platform features
• No Payment Required: No credit card or payment information needed during beta

Post-Beta Pricing

• Simple Monthly Fee: $15/month for unlimited access to all features
• No Usage Limits: Unlimited reports, contracts, appointments, CRM entries, and storage
• Monthly Billing: Payments due in advance on a monthly basis
• No Setup Fees: No additional charges for account setup or onboarding

Billing Policies

• Advance Notice: 30 days' notice for any pricing changes
• Beta User Benefits: Special pricing considerations for beta participants
• Cancellation: Cancel anytime with no penalties or long-term commitments
• Refund Policy: Pro-rated refunds for unused portions of monthly subscriptions
• Payment Methods: Major credit cards and business payment options accepted

Account Suspension

In case of non-payment after the beta period, we will provide multiple notices before any service interruption. Your data will be preserved for 90 days to allow for payment resolution and account reactivation.

9. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, including encryption and secure data centers. However, no system is completely secure, and you use the Service at your own risk.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

11. Intellectual Property

The Service and its original content, features, and functionality are owned by InspectReports.com and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

12. Termination

Either party may terminate your account at any time. Upon termination:

• Your access to the Service will cease immediately
• You may export your data for a reasonable period after termination
• We may delete your data after a reasonable retention period
• These Terms will remain in effect for applicable provisions

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14. Limitation of Liability

IN NO EVENT SHALL INSPECTREPORTS.COM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

15. Indemnification

You agree to indemnify and hold harmless InspectReports.com from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of others.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

18. Contact Information

If you have questions about these Terms, please contact us at: